Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address, browser type, and device information

  • Information collected through cookies and similar technologies

How We Use Your Information

  • We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate about your purchases

  • Improve our website and customer experience

  • Prevent fraudulent activity

  • Send marketing emails if you have chosen to subscribe

Payment Processing

Payments made through our website are securely processed by trusted third-party payment providers. We do not store your full payment card information.

Cookies

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your shopping experience. You can manage cookie preferences through your browser settings.

Third-Party Services

Our website is hosted on Squarespace, which provides the platform that allows us to sell our products and services. We may also use trusted third-party providers for services such as payment processing, shipping, analytics, and email marketing. These providers only receive the information necessary to perform their services.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share information when necessary to:

  • Process payments

  • Ship your orders

  • Operate and improve our website

  • Comply with legal obligations

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no online transmission is completely secure, we strive to use industry-standard security practices.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us by email at boundbybeads@outlook.com